As the CEO of the Utah County Association of REALTORS® it was my honor to welcome the public, elected officials, and fellow REALTORS® to our new building Open House and Ribbon Cutting on Friday April 3. It was a great success. It was fun as many past presidents came forward as we enjoyed the slide show with all their photos and a note of what they were able to contribute during their term as President.
We opened this beautiful new facility because these leaders and others from the past recognized that sometimes great ideas are expensive…but they give birth to even greater things in the future.
Sure the timing of building turned out to be difficult because admittedly we face some challenges; both in terms of the larger economy and our specific industry. However, out of adversity emerges enormous abundance. But this can only be achieved when we seek to move from good to great and work together.
If you want to be great, then walk hand in hand with greatness. Who are you going to spend time with? Will it be those who can help you grow and achieve prosperity? Your behavior determines your result.
So here we are, the Utah County Association of REALTORS® moving into a new building that stands as a strong symbol of us yelling at the top of our lungs that we want to be great. Yes, we are reaping the benefits of those who have gone before us and now we pledge to pass on to others an even brighter future as we work hard and work together.
As I was preparing my remarks I was reminded of words I heard from a remarkable man named Nido Qubein, who gave me this advice, “It is a fact of life that what you choose is what you get. I want each of you to ask what do I need to put on my stop doing list, so I can become even better.” He continued, “As individuals, we reach for excellence in our business as we try to model success through best practices etc. but should we not try to model values and then when success comes we are better prepared to treat others as friends and not simply as customers. We should focus on the person and not the process.”
I agree. Our new building is nothing if we do not use it to treat others better. As the staff of UCAR, we hope to continue and even improve how we serve. With this investment I believe we are prepared to do just that. But each of us should use the tools around us to treat others better. This building is a tool for us as an association. But I ask you, how are you using the tools around you?
Monday, April 6, 2009
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